Privacy & Cookies policy

Privacy Policy and Cookie Policy
Pursuant to Articles 13 and 14 of EU Regulation 2016/679

Dear User,

To proceed with sending communications via form or registering for services provided on the website www.travelmar.it, we need to acquire some of your data. Therefore, by Articles 13 and 14 of EU Regulation 2016/679, we provide you with the following information:

1. PURPOSE OF DATA PROCESSING AND LEGAL BASIS

1.1 The processing of your data, provided by you through the registration/contact forms on the website, will be carried out as strictly necessary for the provision of the requested services (purchasing travel tickets along with communications related to the purchased service, requesting refunds, requesting commuter passes, using onboard Wi-Fi, and fulfilling legal and/or contractual obligations, as well as fulfilling any obligations provided by regulations or EU law (Article 6, letters b and c of the GDPR)).

1.2 The controller will also use the personal data for administrative and accounting purposes and for the execution of contractual obligations towards users who are part of its customer base, and for the provision of requested services (Article 6, letters b and c of the GDPR).

1.3 To send, if users have consented when activating the service, or consent later, and until its revocation, commercial communications regarding its products and services, or third-party companies, including automated methods, for direct sales purposes, as well as for sending market research and user satisfaction surveys (Article 6, letter A of the Regulation).

1.4 To carry out, if users have consented when activating the service, or consent later, and until its revocation, even through electronic tools, activities for analyzing specific behaviors and consumption habits, to improve the services provided and direct commercial proposals of interest to the user, also offering third parties the personal data and aggregated summary data of opens and clicks obtained through a tracking system using "cookies" (Article 6, letter A of the Regulation).

1.5 The processing of your data will be carried out for operational and strategic marketing purposes and commercial communications, subject to explicit consent (Article 6, letter A of the Regulation).

2. TYPES OF DATA PROCESSED

2.1 The Data Controller processes the following personal data during registration: (first name, last name, IP address, MAC address, physical address, phone contacts, email/PEC address, tax code, VAT number, payment data, special categories of data).

3. DATA PROCESSING METHODS

3.1 The processing and storage of data will be carried out using IT and/or paper-based tools and methods, most suitably to ensure its integrity, security, and confidentiality.
 Personal data is registered and stored in electronic databases located in Italy, in countries belonging to the European Economic Area (EEA), and in third countries that ensure an adequate level of data protection.
 The processing of personal data provided by users may also be carried out by companies, professionals, or agencies appointed as data processors under Article 28 of the aforementioned EU Regulation. These entities, on behalf of the Data Controller, provide specific processing services or related, instrumental, or supporting activities.

4. DURATION OF DATA PROCESSING

The retention period for the personal data above is as follows:

●          10 years from the date of termination of the contractual relationship for the purposes outlined in points 1.1 and 1.2.
●          24 months for the purposes outlined in points 1.3, 1.4, and 1.5.

5. KNOWLEDGE AND COMMUNICATION OF DATA

5.1 Your data may be accessed by:
 a) employees and collaborators of the Data Controller;
 b) individuals who carry out technical or organizational activities on behalf of the company (professionals, consultancy firms, and partner companies);
 c) third-party companies, subject to consent;
 d) public authorities, as required by law.

6. DISSEMINATION AND TRANSFER OF DATA

 6.1 Your data will never be disseminated and/or transferred to third parties except for third-party cookies, subject to specific regulations or with explicit consent.

7. OBLIGATORY OR OPTIONAL NATURE OF DATA COLLECTION

 7.1 Providing data is mandatory to fulfill legal and/or contractual obligations as specified in points 1.1 and 1.2 of this notice. In contrast, it is optional for commercial and marketing purposes as outlined in points 1.3, 1.4, and 1.5 of this notice.

8. CONSEQUENCES OF FAILURE TO PROVIDE DATA

 8.1 Failure to provide personal data will fail to execute the contract and/or the failure to continue the relationship and/or provide the requested services outlined in points 1.1 and 1.2.

 8.2 Providing data for points 1.3, 1.4, and 1.5 is optional.

9. DATA CONTROLLER

9.1 The data controller is Tra.Vel.Mar. S.r.l., located at Largo Duchi Piccolomini, 4 – 84011 Amalfi (SA), represented by the Administrator Andrea Gambardella.
 Data Protection Officer (DPO): The DPO is Dr. Sonia Tierno, email: soniatierno@gmail.com, phone: 089 2863170.

10. RIGHTS OF THE DATA SUBJECT

The GDPR provides a series of rights for the data subject, specifically the right to access personal data, the right to obtain rectification or deletion of the data or restriction of processing, the right to object to processing, the right to data portability, the right to withdraw consent where applicable: withdrawing consent does not affect the legality of the processing based on consent before its withdrawal; the right to complain with the Privacy Authority.

11. HOW TO EXERCISE YOUR RIGHTS

11.1 At any time, you can exercise your rights against the Data Controller by submitting a written request via traditional mail to the legal address of the Data Controller or via email to info@travelmar.it, as provided for in the rights granted to you.

Extended Cookie Policy
 Notice under Articles 13 and 14 of the EU Regulation 2016/679

Tra.Vel.Mar. S.r.l., with legal headquarters at Largo Duchi Piccolomini, 4 – 84011 Amalfi (SA), informs you that, by Articles 13 and 14 of the EU Regulation 2016/679 and in compliance with the provisions of Provision 229/2014 of the Italian Data Protection Authority, we use cookies on the website https://www.travelmar.it to recognize your browser or device, learn more about your interests, and provide essential features and services. This notice may be modified at any time. Any changes will take effect from the date of publication on the website.

What are cookies?

 Cookies are text strings that websites visited by the user send to their terminal (usually to the browser), where they are stored and then retransmitted to the same sites upon the user's next visit. During browsing a website, you may also receive cookies sent by websites or web servers different from the one you are visiting (so-called "third parties"), where some elements (e.g., images, maps, sounds, specific links to pages from other domains) may reside.

Cookie Types

The EU Cookie Law and the general provisions of the Italian Data Protection Authority’s ruling of May 8, 2015, "Identification of simplified methods for information and consent acquisition for cookie use", identify two main categories: "technical" cookies and "profiling" cookies.

a) Technical Cookies.

These are used solely to “carry out the transmission of communication over an electronic communications network, or to the extent strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide such a service.”

 They are not used for additional purposes and are typically installed directly by the website owner or manager.

 The legislation and the Data Protection Authority distinguish among different types within the technical cookies category. These include navigation cookies or session cookies, which ensure the normal browsing and enjoyment of the website (e.g., allowing purchases or logging in to restricted areas); analytics cookies, which are treated as technical cookies when used directly by the website manager to collect aggregate information about user numbers and how they visit the website; and functionality cookies, which allow users to navigate based on a series of selected criteria (e.g., language, products selected for purchase) to improve the service provided.

These types of cookies are subject to a different legal treatment than profiling cookies.

b) Profiling Cookies.These are used to create profiles about the user and are employed to send advertising messages that align with the user’s preferences expressed during browsing. Due to the potential invasiveness of these cookies in the user's private sphere, European and Italian law requires that the user be adequately informed about their use and give valid consent.

 The Data Protection Authority's ruling also addresses third-party cookies, which originate from other domains and contain elements such as ads or images embedded within the page.

Cookies Used on this site
 We use four distinct categories of cookies on our sites:

●          Necessary cookies
●          Preference cookies
●          Statistical cookies
●          Marketing cookies

 Specific cookies used in each category, both first-party and third-party, are listed at the bottom of the page.

How to Control the Installation of Cookies and Disable Cookies

Users can manage cookie preferences via the banner on the website's homepage, where they can modify previous choices at any time and/or review the consents granted to the site owner. Through this service, you can manage tracking preferences for most advertising tools.

Data Controller 

The data controller is Tra.Vel.Mar S.r.l., with legal headquarters at Largo Duchi Piccolomini, 4 – 84011 Amalfi (SA), represented by the Legal Representative Andrea Gambardella.

Data Protection Officer (DPO)

The DPO is Sonia Tierno, email soniatierno@gmail.com, phone number 0892863170.

Rights of Data Subject

 The GDPR provides the data subject with several rights, including the right to access personal data, the right to rectify or delete data, the right to restrict processing, the right to object to processing, the right to data portability, the right to withdraw consent (where applicable; the withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal), and the right to complain with the Data Protection Authority.

How to Exercise Rights 

 You may exercise your rights at any time by sending an email to: info@travelmar.it

Updated on 24.06.2025

The data controller reserves the right to update this notice at any time. The user agrees to visit this section periodically to review any changes that have been made.